Privacy Policy
Privacy Policy
Palm N' Calm
Last Updated: 05/01/2025
At Palm N' Calm, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
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1. Information We Collect
We collect both personal and non-personal information to enhance your experience and ensure smooth transactions.
a. Personal Information
When you purchase a Palm N' Calm T-Shirt or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party payment processors)
b. Non-Personal Information
We may collect anonymous data regarding your interaction with our website, including:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on our site
c. Cookies
Our website uses cookies to enhance user experience, analyze website traffic, and support functionality such as shopping carts. You can manage your cookie preferences through your browser settings.
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2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including payment processing, shipping, and order confirmations.
- To communicate with you regarding purchases, inquiries, or support requests.
- To improve our website, products, and customer service.
- To comply with legal obligations and resolve disputes.
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3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share information with:
- Service Providers: Third-party vendors (e.g., payment processors, shipping carriers) to facilitate transactions and deliveries.
- Legal Authorities: When required to comply with applicable laws or regulations.
- Business Transfers: In case of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.
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### 4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
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5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no online data transmission or storage system is completely secure. Please contact us immediately if you suspect a breach.
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6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
- Objection: Opt out of certain data uses, such as marketing communications.
To exercise these rights, contact us at palmncalm@gmail.com
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
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8. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from them.
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9. International Users
If you are accessing our services from outside Germany, your information will be processed in Germany. By using our services, you consent to this transfer.
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10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the "Last Updated" date will be revised accordingly.
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11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Palm N' Calm
Email: palmncalm.biz@gmail.com